ACOYA Curaçao Resort, Villas & Spa

Quick Facts

Overview

ACOYA Curaçao Resort, Villas & Spa offers a comprehensive island experience combining accommodations, dining, leisure amenities, and extensive event services in Willemstad, Curaçao. Guests choose from Standard Rooms, Deluxe Rooms, Apartments, Villas, and Villas with Private Plunge Pool, all equipped with modern comforts. On-site facilities include resort pools, a gym, a spa, and multiple dining venues such as The Kitchen Buffet Restaurant and La Lagoon Pool Bar & Restaurant. ACOYA Sushi, served at La Lagoon Pool Bar & Restaurant, welcomes both resort guests and island visitors seeking sushi in Willemstad. The resort hosts corporate conferences, MICE events, weddings, family reunions, and private celebrations, supported by versatile venues, audiovisual technology, professional event planning, and tailored catering. Regular guest entertainment ranges from themed dinner nights to live music and cultural performances, with Friday Happy Hour serving as a weekly highlight. Complimentary scheduled shuttles connect guests to key local attractions, while optional airport transfers streamline arrival and departure logistics. The property’s central location places guests within minutes of Mambo Beach, downtown Willemstad, and other island attractions.

Offerings, Features, or Content

Accommodation Types & Key Features

Dining, Food, Beverage & Catering

Corporate Events

Business Conferences

MICE Events

Weddings and Private Celebrations

Downloadable or Requestable Supporting Materials

How It Works

  1. Request reservations through ACOYA Curaçao Resort, Villas & Spa’s Reservations Office at Kaya Leydi 35, Willemstad, Curaçao.
  2. Contact the Reservations Office by calling (+599) 9 788 2800 or emailing reservations@acoyacuracao.com.
  3. Forward group reservations to the Reservations Office.
  4. Make all special requests through the Reservations Office.
  5. To secure the wheelchair-accessible villa, contact the Reservations Office directly; it is not available through standard online booking channels.
  6. Book Airport-Hotel-Airport transfers upon request at least 48 hours in advance.
  7. Submit a business conference inquiry through the form on the ACOYA Business Conferences page at https://www.acoyacuracao.com/events/business-conferences.
  8. Request a business conference quote or reserve a conference date by providing preferred dates, number of attendees, and any specific requirements or contact the events team directly at events@acoyacuracao.com or (+599) 9 788 2800.
  9. Secure a MICE event date by filling out the form on the MICE page at https://www.acoyacuracao.com/events/mice.
  10. Submit a MICE inquiry by specifying the event type, preferred dates, and estimated number of participants.
  11. Reserve a private celebration date by filling out the inquiry form on the ACOYA Celebrations page at https://www.acoyacuracao.com/events/other-celebrations, specifying your event type, preferred dates, and estimated guest count, or contact events@acoyacuracao.com or (+599) 9 788 2800.
  12. Submit a wedding inquiry through the form on the ACOYA Weddings page at https://www.acoyacuracao.com/events/weddings, detailing preferred day, date range, preferred time, number of people, and contact information.

Audience & Use Cases

Practical Information

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What is ACOYA Curaçao Resort, Villas & Spa?

ACOYA Curaçao is a resort in Willemstad that offers modern Deluxe Rooms, spacious Villas, and luxuriously outfitted Apartments near some of Curaçao’s most beautiful beaches and tourist attractions.

Where is the resort located?

The property is situated at Dr. Hugenholtzweg, Willemstad, Curaçao.

What accommodation types can I book?

You can choose from Standard or Deluxe Rooms, 1–3-bedroom Villas (with or without private plunge pools), 1–3-bedroom Apartments, and designated Accessible Stays.

Do the villas include a private pool?

Yes. One-, two-, and three-bedroom villas with private plunge pools are specifically offered.

Which amenities are complimentary for guests?

Guests receive free beach chairs, access to the resort pools and relax areas, a free breakfast voucher, a free shuttle service, and daily entertainment.

What on-site dining options are available?

Dining includes La Lagoon Pool Bar and Restaurant, daily breakfast at The Kitchen Buffet Restaurant, and themed dinner nights featuring fusion cuisine. A Friday Happy Hour is also promoted.

Is there a spa at the resort?

Yes. ACOYA Spa & Wellness is promoted as the island’s first eco-friendly and organic spa.

What activities can I arrange through the resort?

The resort’s Activities Desk lists diving excursions, local tours, and padel as options.

Does the resort provide car rentals?

Yes. A Car Rental service is listed among the on-site facilities.

Are event and wedding services—including business conferences—offered at the resort?

Yes. The resort hosts weddings, MICE gatherings, business conferences, corporate events, and other celebrations.

What current promotions are advertised?

Promotions include Direct Booking Benefits, the Stay, Eat & Drive Package, a Flash Sale 10 %, a Local Special Day Pass, and seasonal offers such as Celebrate Easter.

How do I book a stay?

You can click the “BOOK NOW” button on the website or contact the reservations team via phone or email.

What contact details can I use for reservations?

Call (+599) 9 788 2800, use the toll-free number 001-866-655-8800, or email reservations@acoyacuracao.com.

Is breakfast provided?

A free breakfast voucher is included, and breakfast is served at The Kitchen Buffet Restaurant.

Does the resort cater to guests with disabilities?

Yes. The accommodations list includes Accessible Stays.

Which languages does the website support?

The site is available in English, Portuguese, Spanish, German, and Dutch.

How far is the resort from the airport?

A guest review notes it is approximately a 30-minute ride from the airport.

What nearby attractions are highlighted?

Mambo Beach and the Historic Area of Willemstad are featured for natural beauty and cultural interest.

Is daily entertainment provided on-site, and what does it include?

Yes. The resort offers daily entertainment for guests, with activities that include a fountain show every evening and other scheduled events.

Are beach facilities available?

Guests receive free beach chairs and have access to multiple pools and relax areas.

Does the resort offer any eco-friendly initiatives?

The on-site spa markets itself as the first eco-friendly and organic spa on Curaçao.

What special perks come with booking direct?

Direct Booking Benefits are promoted, offering additional value to guests who reserve through the resort’s own channels.

Is there a newsletter I can subscribe to?

Yes. You can sign up for the resort’s newsletter via the website.

Does the resort provide add-ons or extras?

An Add-Ons section is listed among the amenities, indicating optional extras are available.

What type of cuisine is featured at the resort?

The restaurants present an international fusion cuisine described as authentic and innovative.

Are there recreational courts on-site?

Yes. Padel is listed as one of the resort’s activities.

Can I purchase a Day Pass to enjoy the resort without an overnight stay?

Yes. The resort promotes a “Local Special: Day Pass” that grants daytime access to its facilities and amenities without booking overnight accommodations.

When is Happy Hour at the resort?

La Lagoon Pool Bar and Restaurant hosts a Happy Hour every Friday.

Is sushi available on-site?

Yes. The resort promotes “Fresh, Flavor-Packed Sushi in Curaçao” as part of the dining choices at La Lagoon Pool Bar and Restaurant.

Which apartment layouts are available?

Apartment options include: One Bedroom–One Bathroom, Two Bedroom–One Bathroom, Two Bedroom–Two Bathroom, and Three Bedroom–Two Bathroom configurations.

How many villas does the resort feature?

Website content notes that the property comprises 38 one-, two-, and three-bedroom villas, several of which include private plunge pools.

Is there an on-site Activities Desk to help arrange excursions?

Yes. ACOYA Curaçao has an Activities Desk (tour desk) that can organize diving trips, local tours, and padel sessions for guests.

Where can I view photos of the resort before booking?

The official website features a Gallery section that displays photos of the accommodations, pools, dining venues, and other resort areas.

Does ACOYA Curaçao Resort have an official Instagram account?

Yes. The website invites guests to follow the resort on Instagram at @acoyacuracao.

Is there a blog section on the resort’s website?

Yes. The main navigation includes a “Blogs” section featuring articles and updates about the resort and Curaçao.

Does the resort have an official TripAdvisor page for guest reviews?

Yes. The website footer features a TripAdvisor link that directs visitors to ACOYA Curaçao Resort’s official TripAdvisor profile, where past and future guests can read and leave reviews.

Which cultural museums are located near the resort?

The resort’s location information highlights the Curaçao Maritime Museum and the Postal Museum as nearby cultural attractions.

Can I book a villa without a private plunge pool?

Yes. In addition to villas that feature private plunge pools, ACOYA Curaçao also offers one-, two-, and three-bedroom villas without plunge pools.

How can I keep track of upcoming events at ACOYA Curaçao Resort?

The resort’s official website features an "Upcoming Events" section, and guests can also sign up for the newsletter to receive regular updates about scheduled happenings.

Is there a Mother's Day promotion available at the resort?

Yes. The Specials section lists a “Mother's Day Celebration” offer among the current promotions.

Does the Spa & Wellness center feature any specific packages?

Yes. The Spa & Wellness page promotes a “Paradise Escape” package that guests can book.

Does ACOYA Curaçao have a COVID-19 policy in place?

Yes. ACOYA Curaçao follows dedicated Health, Hygiene, and Safety measures. Guests can also inquire at the front desk about arranging RT-PCR or Rapid Antigen tests on the island.

What are the standard check-in and check-out times at ACOYA Curaçao Resort, Villas & Spa?

Check-in begins at 4:00 PM and check-out is at 12:00 PM.

Is the reception desk open 24 hours a day?

Yes. Reception staff are available 24 hours a day, Monday through Sunday.

Which languages are spoken by the reception team?

Reception staff speak English, Dutch, Spanish, and Papiamento.

What time does the complimentary beach shuttle operate?

The shuttle departs for the beach at 9:00 AM and returns to the resort at 2:00 PM.

What vehicle types are offered by ACOYA’s car-rental service?

ACOYA Car Rental maintains a fleet of 22 well-maintained vehicles, ranging from small and medium cars to large SUVs, which can be reserved upon check-in at the lobby.

Do you sell gift certificates for ACOYA Spa & Wellness?

Yes. ACOYA Spa & Wellness offers gift certificates that can be tailored to any treatment or package. Contact the spa team to purchase a certificate and arrange a personalized wellness gift.

Can non-resort guests dine at La Lagoon Pool Bar & Restaurant?

Yes. Visitors who are not staying at the resort are welcome to enjoy meals and Friday Happy Hour at La Lagoon Pool Bar & Restaurant. Please call (+599) 9 788 2800 to confirm availability and reserve a table.

What are the service hours for the new sushi menu?

The sushi menu is served Tuesday through Sunday from 5:00 PM to 10:00 PM at La Lagoon Pool Bar & Restaurant.

How do I reserve a padel or football court at Just.Padel & Pelota?

Court time can be booked in flexible one-hour blocks by clicking the online booking link or downloading the Just.Padel & Pelota app. Courts are available daily between 7 AM and 12 PM, and rackets can be rented on-site with complimentary balls provided.

Does ACOYA Curaçao provide dedicated wedding planners to assist with ceremonies and receptions?

Yes. ACOYA Curaçao assigns dedicated wedding planners who work closely with each couple to design and coordinate every detail of the ceremony and reception, ensuring a personalized and stress-free celebration.

Can non-resort guests book treatments at ACOYA Spa & Wellness?

Yes. Although the spa primarily serves in-house guests, non-guests may reserve treatments on a space-available basis by contacting the resort in advance at (+599) 9 788 2800 or reservations@acoyacuracao.com.

What are the age and documentation requirements for renting a car through ACOYA Car Rental?

Drivers must be at least 21 years old and present a valid driver’s license along with a major credit card or cash deposit. Vehicles are rented in 24-hour periods, must be returned with the original fuel level, and smoking or pets are not permitted in the cars.

How can I sign up for Aquarobics or Yoga classes during my stay?

In-house guests register at the Front Desk, while non-guests reserve directly with the instructor via WhatsApp at +599 9 672 1005. Classes such as Aquarobics and Hatha Yoga are held in the resort’s scenic outdoor areas and blend fitness with relaxation.

How do I reserve ACOYA Curaçao for a private party or celebration?

Complete the inquiry form on the Celebrations page with your event type, preferred dates, and estimated guest count, or contact the events team directly. ACOYA’s coordinators will confirm availability and guide you through the booking process.

Can wedding guests stay on-site at ACOYA Curaçao?

Yes. The resort offers a range of on-site accommodations—including Deluxe Rooms, Apartments, and Villas with or without private plunge pools—so the entire wedding party can lodge together for a seamless celebration.

Is the ACOYA Spa & Wellness suitable for couples?

Yes. Couples can book side-by-side treatments and curated wellness packages, making the spa an ideal choice for romantic getaways or honeymoons.

What catering options are available for business conferences at ACOYA Curaçao?

ACOYA offers full gourmet conference catering, including breakfast setups, working lunches, coffee breaks, cocktail receptions, and formal gala dinners—each menu tailored to the event’s schedule and dietary needs.

What does an eco-friendly spa mean at ACOYA Curaçao?

ACOYA Spa & Wellness uses organic, natural, and sustainably sourced products while avoiding harsh chemicals, ensuring treatments are both guest-friendly and environmentally responsible.

Which U.S. cities currently have direct flights to Curaçao?

According to the resort’s blog, Curaçao can be reached on nonstop routes from Ft. Lauderdale (Azul Airlines), Miami and Charlotte (American Airlines), Newark (United Airlines), New York–JFK (JetBlue), Atlanta (Delta Airlines), and Chicago (American Airlines).

What in-room celebration add-ons can I pre-book and what do they cost?

Guests may pre-order: House Prosecco ($56), a Birthday Decoration package with balloons and banner ($50), or a Romantic Decoration package with tealights, rose petals, and balloon décor ($100).

What destinations are covered by ACOYA’s complimentary shuttle service?

The free shuttle transports guests to Mambo Beach Boulevard, downtown Willemstad (Punda), and a nearby supermarket, offering easy access to the beach, shopping, and city sights.

What is included in the Stay, Eat & Drive Package at ACOYA Curaçao?

The package bundles at least five nights in a fully equipped two-bedroom apartment, daily breakfast, a five-day car rental with third-party insurance, free parking, Wi-Fi, a welcome fruit punch, complimentary shuttle rides to Mambo Beach Boulevard, Punda and a supermarket, and free beach chairs at Madero Ocean Club.

Can I order sushi for take-out at ACOYA Curaçao?

Yes. Guests and non-guests can request a fresh take-out sushi box from La Lagoon Pool Bar & Restaurant to enjoy anywhere they like.

How do I book a car with ACOYA Economic Car Rental?

Simply reserve your vehicle at the lobby during check-in. The on-site agency offers 22 well-maintained cars—from small and medium models to large SUVs—and staff will finalize the rental paperwork and hand over the keys on the spot.

Does ACOYA Curaçao offer full board meal plans?

Yes. Guests can upgrade to Full Board Plus (USD 60 per person per day for a two-course lunch and two-course dinner with soft drinks) or Full Board Deluxe (USD 80 per person per day, including two drinks with each meal) by arranging the add-on directly with the resort.

What indoor activities are available during Curaçao’s rainy season?

ACOYA keeps vacations on track with indoor options at its extensive recreation center and specially organized events, while regularly updating guests on weather forecasts and alternative plans.

How do I book a spa treatment at ACOYA Curaçao?

Spa appointments can be arranged by contacting the resort in advance at (+599) 9 788 2800 or by emailing reservations@acoyacuracao.com. The spa team will confirm availability and secure your preferred time.

How do I submit an inquiry for a MICE (Meetings, Incentives, Conferences & Exhibitions) event at ACOYA Curaçao?

Complete the inquiry form on the ACOYA MICE page (acoyacuracao.com/events/mice) with event type, preferred dates, and estimated participant numbers, or contact the events team directly for assistance.

Do rental cars need to be returned with the same fuel level?

Yes. Vehicles rented through ACOYA Economic Car Rental must be returned with the original fuel level stated at pick-up.

What audiovisual and technology facilities and dedicated technical support does ACOYA Curaçao offer for MICE events and conferences?

Event venues are fitted with cutting-edge audiovisual equipment, high-speed connectivity, and infrastructure for hybrid or streamed sessions. An expert on-site technical team provides hands-on support throughout the conference—including audiovisual setup, connectivity troubleshooting, presentation management, and any hybrid or streaming requirements—to ensure a glitch-free experience for both in-person attendees and remote participants.

Can participants stay on-site at ACOYA Curaçao during MICE events?

Yes. Delegates can lodge directly at the resort in Deluxe Rooms, Apartments, or one- to three-bedroom Villas, allowing all participants to remain together on-site and maximize networking opportunities.

Does ACOYA Curaçao accommodate dietary restrictions?

Yes. Guests should inform the restaurant staff of any allergies or special dietary requirements, and the culinary team will tailor dishes to ensure an enjoyable dining experience for everyone.

Does ACOYA Curaçao offer scuba diving courses on-site?

Yes. The on-site Epsilon Diving & Multisport Center conducts full scuba programs—including Open Water, Advanced Open Water, Rescue, and specialty courses—along with guided day trips to dozens of Curaçao dive sites.

What is included at Madero Ocean Club for ACOYA guests?

ACOYA guests visiting Madero Ocean Club receive complimentary beach chairs during their time at the club.

Where on the property can I enjoy ACOYA’s sushi offering?

Fresh sushi is prepared and served at La Lagoon Pool Bar & Restaurant, located within ACOYA Curaçao Resort on Dr. Hugenholtzweg in Willemstad.

Does ACOYA Curaçao feature an on-site fitness center for guests?

Yes. The resort houses an indoor fitness center with modern gym equipment adjacent to the spa, allowing guests to work out year-round.

What is the schedule and cost of the Pilates and Sauna Ritual at ACOYA Spa & Wellness?

The Pilates and Sauna Ritual is held every Saturday from 8:00 AM to 9:00 AM in the indoor wellness area. The single-class price is USD 75, while a four-class package costs USD 280. Each session includes mats, blocks, straps, complimentary wellness shots, infused water, and a post-class sauna. Reserve your spot via WhatsApp at +5999 661 2715.

Does ACOYA Curaçao host family reunions?

Yes. The resort welcomes family reunions of all sizes, offering multi-bedroom Villas and Apartments, on-site dining, pools, beach shuttles, and tailored activities so extended families can celebrate and spend quality time together.

Is a minimum stay required for the Stay, Eat & Drive Package?

Yes. The Stay, Eat & Drive Package must be booked for a minimum of five nights in a fully equipped two-bedroom apartment.

Does the Stay, Eat & Drive Package include car-rental insurance?

Yes. The package provides a five-day car rental that already includes third-party insurance coverage.

Do guests booking the Stay, Eat & Drive Package receive a welcome drink?

Yes. Package guests are greeted with a complimentary welcome fruit punch upon arrival at the resort.

Can ACOYA Curaçao provide personalized coordination for private celebrations?

Yes. Dedicated event coordinators work one-on-one with each host to plan décor, catering, entertainment, and logistics, ensuring every private celebration matches the client’s vision.

Does ACOYA Curaçao offer family vacation packages?

Yes. ACOYA promotes special family packages that combine spacious accommodations with kid-friendly activities such as snorkeling, island tours, and family cooking classes so every member can enjoy Curaçao together.

Does ACOYA Curaçao host multi-day wellness retreats?

Yes. Programs like the four-night, five-day “Rest-Restore-Renew” retreat blend yoga sessions, detox plans, emotional coaching, and self-love workshops to help guests reset their well-being in a supportive resort setting.

Does ACOYA Curaçao offer airport transfers, and what is the cost?

No, we do not offer airport transfer, however we can assist our guests by booking a taxi service. This service must be requested and booked at least 48 hours in advance through the Reservations Office. Taxi services are available for approximately US$40 per way. The final price may vary depending on the number of guests, luggage, and time of arrival. For assistance call +(599) 9 788 2800 or email reservations@acoyacuracao.com.

What is the nightly charge for an extra (rollaway) bed?

A rollaway bed costs USD 35 per night, excluding taxes, and is provided upon request and subject to availability.

Can I request a baby crib for my infant, and is there any cost?

Yes. Baby cribs are available free of charge for infants up to 24 months; simply request one when making your reservation.

Can the resort arrange wheelchair-friendly transportation and accessible activities?

Yes. The reservations team can organize wheelchair-friendly transportation and help plan accessible activities so you can explore the island comfortably.

What does the VIP Cabana Day Pass include and how much does it cost?

The VIP Cabana Day Pass costs XCG 159 for two people and includes a private cabana, a Prosecco bottle, two pool towels, a snack platter, a large bottle of Saratoga water, and unlimited access to the pools, tropical gardens, and turtle lake for the day.

Which types of treatments are available at ACOYA Spa & Wellness?

The spa menu features a curated selection of Massages, Hands & Feet care, Facials, and Body Delight treatments, all delivered with organic, eco-friendly products.

Does ACOYA Curaçao provide an event-planning team for business conferences?

Yes. A dedicated event-planning team works alongside organizers to tailor every detail of a conference, from room layouts and technology to schedules and catering, ensuring a seamless experience.

What is the schedule for the weekly Aquarobics class at ACOYA Curaçao?

Aquarobics is offered every Thursday from 17:30 to 18:15 in one of the resort’s outdoor pools.

How do I request a quote or reserve a date for a business conference at ACOYA Curaçao?

Submit your conference inquiry through the form on acoyacuracao.com/events/business-conferences or contact the events team directly at events@acoyacuracao.com or (+599) 9 788 2800 with your preferred dates, attendee numbers, and event requirements.

Which payment methods are accepted on-site at ACOYA Curaçao?

ACOYA Curaçao is a cash-less property. All purchases must be settled with major debit or credit cards; cash is not accepted anywhere on the resort grounds.

What accessibility features are available for guests with reduced mobility?

ACOYA offers one wheelchair-friendly villa that can be reserved on request and has installed ramps in the main building to give wheelchair users direct access to both the restaurant and the pool area.

Is on-site parking available for guests, and is there any cost?

Yes. ACOYA Curacao provides complimentary shared on-site parking for guests, with no additional charge.

Do guest rooms come with an in-room safe?

Yes. The accommodations list specifically notes a Room Safe among the standard amenities provided in each unit.

Is the resort protected by 24-hour security staff?

Yes. 24-hour Security is listed among the core amenities, ensuring continuous on-property surveillance and guest safety day and night.

Are all accommodations equipped with air conditioning?

Yes. Air conditioning is listed as a standard amenity across all room, apartment, and villa categories at ACOYA Curaçao Resort.

Does the resort feature a hot tub for guest use?

Yes. A hot tub is included among the core facilities available to guests on the resort grounds.

Is daily housekeeping provided during my stay?

Yes. Housekeeping service is noted as a standard amenity, ensuring rooms and villas are cleaned and refreshed each day.

What electrical voltage is supplied in the rooms?

All accommodations operate on 220-volt power outlets, as stated in the resort’s FAQ.

Is complimentary high-speed Wi-Fi available throughout the resort and in all accommodations?

Yes. Complimentary high-speed Wi-Fi is provided in every guest room and throughout all public areas of ACOYA Curaçao Resort, Villas & Spa.

Does the swimming pool include wheelchair-specific facilities?

No. The resort states that its swimming pool does not have dedicated wheelchair-specific features, but team members are always happy to assist guests with mobility needs.

Is there an indoor recreation center for guests to use during bad weather?

Yes. ACOYA Curaçao maintains an extensive indoor recreation center that offers alternative entertainment options whenever outdoor activities are affected by rain.

Does ACOYA Spa & Wellness include a sauna facility?

Yes. A sauna is located within ACOYA Spa & Wellness and is featured in sessions like the Saturday Pilates and Sauna Ritual, which grants participants post-class sauna access.

What is ACOYA Curaçao’s standard cancellation and refund policy for room bookings?

Standard bookings may be cancelled free of charge up to 48 hours before the 4:00 PM local check-in time. Cancellations made less than 48 hours prior incur a fee equal to one night’s stay (including service charge and tax). For reservations of four nights or more, the fee is 50 % of the total stay. Guests who fail to arrive without prior notice (no-shows) will also be charged one night. Early departures are non-refundable.

What are the cancellation terms during peak periods such as Christmas, New Year’s, and Easter?

For stays that fall in Christmas, New Year’s, or Easter periods, free cancellation is allowed up to 21 days before check-in. Late cancellations and no-shows during these peak dates are charged the full stay amount.

What happens if I book a non-refundable rate?

Non-refundable bookings cannot be changed, cancelled, or refunded. The resort retains full payment if you cancel or do not arrive.

When are security-deposit holds released, and how long do refunds take to appear?

Security-deposit holds placed on your card at check-in are released by the hotel at check-out. Refunds are processed to the original payment method and typically appear within 7–14 business days, depending on your financial institution.

What are the opening hours of ACOYA Spa & Wellness?

ACOYA Spa & Wellness is closed on Mondays and operates Tuesday through Sunday from 10:00 AM to 8:00 PM. During the high season it opens daily at the same hours, and off-schedule appointments can be arranged on request.

What is the schedule and cost of the Hatha Yoga by the Lake class at ACOYA?

Hatha Yoga by the Lake takes place every Saturday from 9:00 AM to 10:00 AM. A single class costs USD 58, while a four-class package is USD 220 and includes the mat, blocks, straps, complimentary wellness shots, and infused water.

What are the prices for popular add-ons I can pre-book before arrival?

Guests may request several extras in advance, including: daily Breakfast for USD 18 per person, a Romantic Dinner for two at USD 150, a one-day Car Rental for USD 35, a Full Board meal plan for USD 85 per person, and a 60-minute Relax Massage for USD 65. Add-ons can be reserved via the online form or by contacting the reservations team.

Can the resort help arrange COVID-19 testing during my stay?

Yes. Guests can request information about RT-PCR and Rapid Antigen tests at the front desk, and reception staff will assist in organizing the necessary testing on the island.

Are pets permitted in vehicles rented through ACOYA Economic Car Rental?

No. The Car Rental terms state that pets are not allowed inside any rental vehicle provided by ACOYA.

What are the typical water conditions for dives arranged through Epsilon Diving & Multisport Center?

Curaçao offers year-round diving with water visibility ranging from 60 to 100 ft (20–30 m) and an average temperature of about 80 °F / 26 °C across 40 dive areas and 65 individual sites.

Which specialty diving courses are available at Epsilon Diving & Multisport Center?

In addition to full Open Water, Advanced, and Rescue programs, Epsilon offers specialty courses such as wreck diving, deep diving, and underwater photography, allowing divers to focus on specific interests.

What sustainability measures does ACOYA Curaçao implement across the resort?

The resort incorporates eco-friendly practices such as generating power through solar energy and using water-saving measures, letting guests enjoy a greener stay while preserving Curaçao’s natural beauty.

Are the swimming pools suitable for children at ACOYA Curaçao?

Yes. The resort features kid-friendly pools designed so children can swim and play safely while parents relax nearby.

Is on-site parking available for guests and is there a fee?

On-site parking is available to all registered guests at no additional cost. Spaces are shared among guests.

Does the resort offer on-site parking, and is it free of charge?

Yes. The resort offers shared on-site parking for guests at no additional charge.

What are the breakfast hours at The Kitchen Buffet Restaurant?

The Kitchen Buffet Restaurant serves its daily breakfast buffet from 07:00 AM to 10:00 AM.

Do children receive a discount on the breakfast buffet, and up to what age?

Yes. Children up to 12 years old enjoy a 50 % discount on the daily breakfast buffet at The Kitchen Buffet Restaurant.

How much does the Fruit Platter add-on cost, and how can I order it?

The tropical Fruit Platter add-on costs USD 30. You can pre-book it via the online add-ons form or by contacting the reservations team before arrival.

How can I reserve a table for the sushi experience at La Lagoon Pool Bar & Restaurant?

To book a table for ACOYA’s sushi service, call or WhatsApp (+5999) 693 1064. Sushi is served Tuesday to Sunday from 5:00 PM to 10:00 PM at La Lagoon Pool Bar & Restaurant.

What does the Take-Me-Away wellness retreat include, and how long does it last?

The Take-Me-Away retreat spans 3 nights and 4 days. It features daily mindfulness exercises, holistic spa treatments aimed at detoxification, invigorating yoga and meditation sessions, and a happiness workshop in Willemstad to balance mind and body.

Do you offer special packages for group bookings?

Yes. ACOYA Curaçao provides tailored packages for private celebrations and in-company meetings; please email the Groups Department at henry@acoyacuracao.com to discuss your objectives and receive a customized proposal.

How can I send a general request or inquiry to the hotel?

For any questions or special requests, contact the Reservations Department directly at reservations@acoyacuracao.com.

What cultural highlights in Willemstad can guests easily explore from ACOYA Curaçao?

ACOYA’s destination guide lists the historic Punda and Otrobanda neighborhoods, the Queen Emma Bridge, the Floating Market, Marshe Bieu food hall, and Willemstad’s vibrant street-art alleys as must-see cultural spots located a short drive or shuttle ride from the resort.

Which national parks can be visited on a day trip from the resort?

Guests can set out from ACOYA to Christoffel National Park for panoramic hiking trails and to Shete Boka National Park to witness Curaçao’s dramatic wave-sculpted coastline—both parks are highlighted in the resort’s nature & adventure guide.

What are the swimming-pool opening and closing hours at ACOYA Curaçao Resort?

The swimming pool is open daily from 7:00 AM to 7:00 PM. Guests are welcome to enjoy the facilities during these hours.

What is the resort’s smoking policy for guest rooms, balconies, and common areas?

Smoking is permitted solely on the private terraces and balconies of apartments and villas, as well as in designated outdoor common areas. It is strictly prohibited inside all rooms, apartments, villas, and any indoor spaces.

Is there an on-site fitness center, and what are its operating hours?

Yes. The on-site fitness center remains open 24 hours a day, seven days a week, and registered guests may access the facility at any time.

Is laundry service—either self-service or valet—available for guests, and what are the associated fees?

An on-site valet laundry service is available; self-service facilities are not offered. Charges vary by garment, and a detailed price list may be requested from Guest Services.

Are there options or fees for early check-in and late check-out, and how can guests request them?

Early check-in and late check-out can be arranged upon request, subject to availability. A fee equal to one night’s stay applies for check-ins before 10:00 AM and check-outs after 4:00 PM. For arrivals or departures outside these times, guests should contact Guest Services to confirm availability and applicable fees.

Does ACOYA Curaçao offer babysitting or child-care services, and what are the rates?

ACOYA Curaçao does not offer on-site babysitting or child-care services. Upon request, staff can refer guests to independent local providers, but these third-party services operate separately, and the resort assumes no responsibility for them.

Is there a minimum age requirement for check-in, and what identification is needed?

The minimum check-in age is 21. Guests younger than 21 must be accompanied by a parent or legal guardian. A valid passport is required at check-in.

What is the resort’s restaurant and bar dress code, if any?

Casual resort attire is required. Shirts and footwear must be worn at all times, and swimwear, bathing suits, or bare chests are not permitted in the indoor restaurant areas. These items are allowed only in the open-air section of La Lagoon Restaurant.

Is medical assistance or an on-call doctor available at the resort, and how is it arranged?

The resort does not have an on-call doctor. In any medical emergency, the staff will promptly contact the local emergency medical service provider to arrange appropriate assistance.

What are the full operating hours of La Lagoon Pool Bar & Restaurant and The Kitchen Buffet Restaurant outside of sushi service and breakfast times?

La Lagoon Pool Bar & Restaurant operates daily from 11:00 AM to 10:30 PM for lunch and dinner. The Kitchen Buffet Restaurant serves its buffet breakfast from 7:00 AM to 10:30 AM.

Does ACOYA Curaçao offer room service, and if so, what are the hours and any delivery fees?

Room service is available daily from 7:00 AM to 9:00 PM. To order, call extension 4449. A delivery fee of US$5, plus applicable service charge and taxes, applies and is subject to change.

What is the amount of the security or incidental deposit required at check-in for rooms, apartments, and villas?

At check-in, guests may authorize a security deposit on a credit card to cover incidental charges—US$175 for stays of 1–2 nights and US$350 for stays of 3 nights or longer. The hotel releases any authorized amount at check-out, and the funds become available according to the policies of the guest’s financial institution.

What is the maximum occupancy and bedding configuration for each accommodation type (rooms, apartments, and villas)?

• Standard and Deluxe Rooms accommodate a maximum of 2 guests.
• One-Bedroom Apartments or Villas sleep up to 2 guests.
• Two-Bedroom Apartments or Villas house up to 4 guests.
• Three-Bedroom Apartments or Villas host a maximum of 6 guests.

Are pool towels provided for guests, and is there any deposit or towel-exchange policy?

Pool towels are supplied to all guests at no charge. No deposit or towel-exchange fee is required.

Is there a mandatory resort fee or environmental levy added to each stay, and what does it cover?

Room rates are subject to a 15.9% service charge and 7% government tax, while food and beverage purchases carry a 15% service charge and 9% government tax. No additional resort fee or environmental levy is applied. All tax rates are subject to change without prior notice.

Does ACOYA Curaçao provide or rent snorkel gear, kayaks, or other non-motorized water-sport equipment to guests?

Snorkeling gear is available for rent on-site at Epsilon Dive Center Curaçao, an independent concessionaire located at the resort. The dive center can also help guests arrange rentals of other non-motorized water-sports equipment.

Is there a Kids Club at ACOYA Curaçao, and what are its operating hours, age requirements, and fees?

The resort is family-friendly; however, it does not offer a Kids Club on the premises. Consequently, no operating hours, age requirements, or registration fees apply.

Are government taxes and service charges included in published room rates, or are they added separately at checkout?

Room rates displayed on our website exclude government tax and the service charge; these fees are itemised and added during the booking process. The room rate, service charge, and taxes must be paid either before arrival or at check-out, depending on the selected rate and payment terms. For third-party reservations, guests should confirm whether these charges are already included, as they are usually incorporated into the total amount and paid in advance.

Is the tap water safe to drink at ACOYA Curaçao, or is bottled water recommended?

Curaçao’s water is distilled and treated to a high standard, producing excellent drinking quality. Guests can safely drink the tap water at ACOYA Curaçao without needing bottled water.

Is the Thursday Aquarobics class complimentary for in-house guests?

Yes. The Aquarobics session held every Thursday from 17:30 – 18:15 is free of charge for all registered guests; simply sign up in advance at the lobby.

When is Curaçao’s rainy season, and what weather can guests expect?

Curaçao’s rainy season typically runs from October through February, bringing brief but intense showers that total about 70–100 mm of rainfall per month. Temperatures remain warm, rarely dropping below 25 °C, and sunshine usually returns quickly after each shower.

What are the exact shuttle departure and return times for downtown Willemstad (Punda) and the nearby supermarket?

The complimentary shuttle to downtown Willemstad (Punda) departs daily at 9:30 AM and 2:30 PM and returns at 2:45 PM. For Vreugdenhil Supermarket, departures are at 10:00 AM and 4:00 PM with returns at 11:00 AM and 5:00 PM, operating daily except Sundays. Guests must register at the Reception Desk at least one day in advance, and schedules are subject to change without prior notice.

Are certified lifeguards on duty at the resort’s pools, and are flotation devices available for children?

Certified lifeguards are not stationed at the resort’s pools. Flotation devices for children are also not supplied.

Does ACOYA Curaçao offer charging stations for electric vehicles, and if so, are there any usage fees?

ACOYA Curaçao does not provide electric vehicle charging stations on-site. As no charging facilities are available, usage fees do not apply.

Is there an on-site ATM or currency-exchange service available for guests?

There is no on-site ATM or currency exchange service available at the resort.
The resort operates on a cashless basis, and major credit and debit cards are accepted.
The nearest ATM is located approximately a 3-minute drive from the property.

Does the ACOYA Curaçao website use cookies, and how can I manage them?

Yes. www.acoyacuracao.com places session and permanent cookies (and similar pixels) that collect data such as IP address, device ID, and browsing details. You can refuse or delete these cookies through your browser settings; doing so may limit some site functions. If no direct opt-out tool is available, email reservations@acoyacuracao.com for assistance.

Are hairdryers and ironing facilities provided in all accommodations?

Yes. The amenities list for the Standard Room specifies a hairdryer together with an iron and ironing board, confirming these items are standard in every accommodation.

Do guest rooms, apartments, and villas include a mini fridge?

Yes. The Standard Room description lists a mini fridge among the in-room amenities, and the resort states that this appliance is part of the standard equipment across all accommodation categories.

Do I need a visa to visit Curaçao, and how long can I stay as a tourist?

The resort’s travel blog notes that Canadian, USA, British, EU, and Australian nationals may stay visa-free for up to 90 days within any 180-day period, while Dutch and U.S. nationals can remain up to 180 days per year provided all required documents, including a completed immigration card, are in order. Travellers of other nationalities should contact the nearest Dutch Embassy to confirm specific visa requirements.

How long must my passport be valid to enter Curaçao?

According to the same travel blog, all visitors must hold a passport that remains valid for at least six months beyond their intended stay on the island.

Which currency is used in Curaçao, and are U.S. dollars or credit cards accepted?

The blog explains that Curaçao’s local currency circulates alongside the U.S. dollar, which most establishments accept. Major shops typically take credit cards, while open markets and many gas stations prefer cash or debit, so carrying some cash is advisable.

What is the typical price range per night for each room, apartment, and villa category?

Rates fluctuate according to season, occupancy, and availability. Standard Rooms typically cost US$98–US$229 per night, while 3-Bedroom Villas with Plunge Pool generally range from US$288–US$459 per night. All prices are per accommodation, per night, and subject to a 22.9% service charge and applicable taxes. For up-to-date rates and availability across all categories, please visit https://www.acoyacuracao.com.

Is there an on-site convenience store or gift shop where guests can purchase snacks, toiletries, or souvenirs?

There is no convenience store or gift shop on the property. Guests may purchase basic toiletries at the Front Desk and use the on-site vending machine for snacks. For additional items, a complimentary shuttle operates twice daily, except on Sundays, to a nearby supermarket.

What is the depth of the main swimming pools, and are they heated during cooler months?

The main swimming pool is approximately 6 feet (1.7 meters) deep. Heating is not provided, as Curaçao’s consistent year-round temperatures of about 28 °C to 32 °C (82 °F to 90 °F) keep the water comfortably warm.

Are there age restrictions or additional fees for using spa facilities such as the sauna without booking a treatment?

Guests may use the sauna without booking a spa treatment, but an additional fee applies. Children aged 8 and above may access other spa facilities for a maximum of 30 minutes under parental or guardian supervision; however, they are not permitted to use the sauna.

Is food or beverage service available after 10:30 PM, and if so, what are the late-night options?

Food and beverage service concludes at 10:30 PM. No late-night dining or drink options are available after this time.

Which specific credit or debit card brands (e.g., Visa, Mastercard, American Express) are accepted on the cash-free property?

The cash-free property accepts Visa, Mastercard, and American Express credit cards for all on-site transactions.

Are high chairs available in the on-site restaurants for infants and toddlers?

The knowledge base does not include information confirming whether high chairs are available in the on-site restaurants.

Is there an adults-only or designated quiet pool area separate from the family pools?

The resort does not offer an adults-only or designated quiet pool; a single main pool is available to all guests. Select villas include a private plunge pool for exclusive use.

Does the resort offer bicycle rentals or complimentary bikes for exploring the surrounding area?

The resort does not offer bicycle rentals. Complimentary bikes are not available.

Is luggage storage available for guests who arrive before check-in or depart after check-out, and is there any fee?

The information requested is not available in the knowledge base.

Does ACOYA Curaçao offer a business center or communal workspace with computers and printers for guest use?

ACOYA Curaçao does not offer a dedicated business center or communal workspace with computers and printers. Guests may instead use the lobby, restaurant, or terrace areas as informal working spaces.

Are any guest accommodations configured with connecting or adjoining doors to accommodate large families or groups?

The resort offers apartments and villas, each able to accommodate up to six guests, providing suitable options for larger families or groups.

Do apartments or villas include in-unit laundry facilities such as washing machines or dryers, or must guests use external services?

Apartments and villas do not include in-unit washing machines or dryers. Guests may use the resort’s valet laundry service, available for an additional charge.

Is there a designated quiet-hours policy in place to limit noise in the evening and overnight?

The resort does not maintain formal quiet hours. Organized entertainment generally concludes by 10:30 PM, after which a quieter atmosphere is expected.

Does ACOYA Curaçao offer a loyalty or rewards program for repeat guests?

ACOYA Curaçao does not currently provide a loyalty or rewards program for repeat guests.

What is the exact walking or driving distance between ACOYA Curaçao and Mambo Beach Boulevard?

The drive from ACOYA Curaçao to Mambo Beach Boulevard takes approximately 10 minutes. This timeframe is an estimate.

Is a dedicated concierge service available to arrange off-site reservations or personalized itineraries?

A dedicated concierge service is not available. Instead, the reception team and tour desk staff gladly provide recommendations and arrange off-site reservations for guests.

What is the maximum seating capacity of the resort’s largest conference or event space?

The resort’s largest venue, the Otrobanda Room, can accommodate up to 200 attendees in a theatre-style arrangement. This is the maximum seating capacity available for any single conference or event at the property.

Does the resort allow the recreational use of drones for personal photography, and are any permits required?

Recreational drone use is strictly prohibited anywhere on the resort grounds to safeguard guest privacy, and no permits are issued or accepted.

Do I need to register in advance to use the complimentary shuttle to Mambo Beach, downtown Willemstad, or the supermarket?

Yes. Seats on all complimentary shuttles must be reserved at the Reception Desk at least one day before the scheduled departure time.

Which beverages are included with the Full Board Deluxe meal plan?

Full Board Deluxe includes two drinks with every meal. Guests may choose from soft drinks, juices, house beer, house wine, or house-brand whiskey, rum, vodka, or gin.

Is the Local Special Day Pass available to tourists without a Curaçao Sedula (ID)?

No. The Local Special Day Pass is only valid when presented with a Sedula (Curaçao ID card), so it is exclusively offered to island residents and cannot be purchased by visitors who do not hold this ID.

What are the validity hours and booking conditions of the Local Special Day Pass?

The Day Pass grants access to the resort from 10:00 AM until 6:00 PM. Reservations are advised, and the pass becomes confirmed only after full, non-refundable payment is made within 24 hours of receiving the booking confirmation.

Is smoking permitted inside vehicles rented through ACOYA’s on-site car-rental service?

No. The Car Rental Terms and Conditions expressly prohibit smoking in all rental vehicles provided by ACOYA Economic Car Rental.

What are the operating hours of the on-site hot tub, and are there any age restrictions for its use?

The property does not have an on-site hot tub; therefore, operating hours and age restrictions do not apply.

Does the resort provide beach towels or sun umbrellas at partner beaches such as Madero Ocean Club?

Complimentary beach towels are provided for guests at both the resort pool and Madero Ocean Club. Guests visiting the beach club may also use the available beach chairs.

Is there a curfew or security procedure for guests returning to the resort late at night?

The resort imposes no curfew. As a gated property with 24-hour security, guests may return at any hour but must present identification at the entrance.

Can guests rent or borrow wheelchairs or other mobility aids during their stay?

The resort does not rent or loan wheelchairs or other mobility aids. Guests requiring these items may arrange rentals through specialized providers on the island, and the resort can offer referrals if contacted in advance.

Are in-room coffee or tea makers (kettles, Nespresso machines, etc.) provided in the rooms, apartments, or villas?

Yes. All rooms, apartments, and villas include an electric kettle with complimentary tea, coffee, sugar, and milk, replenished daily by housekeeping.

What type of electrical plug sockets (e.g., Type A/B, Type C/F) are installed in the accommodations, and are adapters available on-site?

The accommodations feature Type C outlets operating at 220 V. A limited supply of adapters is available on-site, but guests are advised to bring their own to ensure availability.

Is secure luggage storage offered for guests arriving before check-in or departing after check-out, and is there any associated fee?

Yes. Guests arriving before check-in or departing after check-out may securely store their luggage in the designated luggage room.

Does the resort have a formal lost-and-found policy, and how can guests retrieve misplaced items after departure?

Yes. The resort maintains a formal lost-and-found policy; guests who have misplaced items after departure should contact Reception, which will coordinate with the appropriate department and provide an update on any recovered belongings.

Are pets (e.g., dogs or cats) allowed to stay in guest rooms, apartments, or villas, and are there any fees or restrictions?

Pets are not permitted anywhere on the resort premises, including guest rooms, apartments, and villas. Accordingly, the resort does not charge any pet-related fees, offer pet amenities, or grant exceptions to this policy.

Does ACOYA Curaçao offer hypoallergenic or feather-free bedding options for guests with allergies?

The information requested is not available in the knowledge base.

Can guests pre-arrange grocery delivery or refrigerator-stocking services for apartments and villas before arrival?

Yes. Guests may arrange a pre-arrival refrigerator-stocking service for an additional fee; for details, contact the Reservations Department at reservations@acoyacuracao.com.

Is there an outdoor playground or supervised play area for young children, and what are its hours and age requirements?

The resort does not offer an on-site outdoor playground or supervised play area for children. Families may instead visit a public playground located about a five-minute drive from the property.

How many padel and football courts are available at Just.Padel & Pelota, and is equipment provided?

Just.Padel & Pelota features two state-of-the-art padel courts and one football court. Complimentary balls are supplied for every game, and high-quality rackets can be rented or purchased on-site.

What is the ACOYA Aquatic Show?

The resort’s nightlife blog describes the ACOYA Aquatic Show as a signature live performance presented poolside during its evening entertainment program, giving guests a memorable visual spectacle while they relax by the water.

Which beaches are highlighted as Curaçao’s most loved in ACOYA’s travel blog?

ACOYA’s blog names Mambo Beach, Jan Thiel Beach, Playa Kenepa Grandi (Grote Knip), and Cas Abou Beach as four of Curaçao’s most loved coastal spots for swimming, sunsets, and snorkeling.

Is there a turtle lake on the resort grounds that guests can visit?

Yes. The resort’s tropical gardens include a turtle lake that guests—and visitors holding a Day Pass—may enjoy during their time on the property.

Does ACOYA Curaçao supply electrical plug adapters for guests who need them?

Yes. A limited number of plug adapters is available at Reception for guests who require them, although supply is not guaranteed and requesting guests are served on a first-come, first-served basis.

At what time does the evening entertainment program typically conclude?

Organized entertainment ordinarily ends by 10:30 PM, after which the resort maintains a quieter atmosphere for resting guests.

Do the villas and apartments include fully equipped kitchens and a separate living area?

Yes. All villas and apartments at ACOYA Curaçao come fully equipped with a kitchen and a dedicated living area, providing a home-away-from-home environment alongside standard resort amenities.

Is the on-site dive center PADI-certified, and what rating does it hold?

Yes. ACOYA’s Epsilon Diving & Multisport Center is a 5-Star PADI-certified facility that offers courses and guided dives for every experience level, allowing guests to explore Curaçao’s reefs with professional instructors.

Who can book the Exclusive Dutch Caribbean Promo, and what are the key inclusions?

The Exclusive Dutch Caribbean Promo is available only to Dutch Caribbean residents holding a valid ID. It features a stay in a 2- or 3-bedroom villa with a private plunge pool, daily breakfast, free shuttles to the beach, supermarket, and downtown, daily evening fountain shows, late check-out until 1:00 PM, and other family-friendly amenities. A minimum stay of two nights is required, and the offer is valid through 30 June 2026 (subject to availability and blackout dates).

Can the nightly fountain show be upgraded with a laser display for special occasions?

Yes. While the resort presents a water-and-light fountain show every evening, guests hosting special events can arrange to add a laser component for an even more spectacular experience.

How can I find out more about accessibility options at ACOYA Curaçao before I book?

Please contact the reservations team in advance to discuss any accessibility requirements. They can confirm the availability of the wheelchair-friendly villa, explain resort facilities, help arrange accessible transportation, and plan suitable activities. Reach them at (+599) 9 788 2800 or reservations@acoyacuracao.com.

Is Curaçao considered a good destination for travelers with disabilities?

Yes. Curaçao’s largely flat terrain, warm year-round climate, and a growing number of accessible facilities make it welcoming for travelers with disabilities. ACOYA’s team further supports guests by assisting with accessible activity planning and tailored resort services.

Are elevators available in the apartment buildings, and are they suitable for guests with reduced mobility?

Yes. Both two-bedroom apartment types list “Lift/Elevator Access” among their amenities, providing step-free movement between floors for all guests, including those with reduced mobility.

What are the operating hours of the padel and football courts at Just.Padel & Pelota?

The courts run daily from 7:00 AM to 12:00 PM, and games can be booked in flexible one-hour blocks through the online link or mobile app.

Is there a bar at Just.Padel & Pelota for refreshments after playing?

Yes. After finishing a match, guests can visit the on-site bar at Just.Padel & Pelota to enjoy a variety of refreshing beverages.

What is the difference between ACOYA’s standard villas and villas with private plunge pools?

Both villa categories offer fully equipped 1–3 bedroom options. Villas with a Private Plunge Pool include a secluded plunge pool for added privacy, while standard villas use the resort’s shared pools.

How many bathrooms does the Three Bedroom Villa have?

The Three Bedroom Villa has 2.5 to 3 full bathrooms, depending on the specific villa unit. Guests should contact ACOYA at reservations@acoyacuracao.com to confirm the exact bathroom configuration for their booking.

Can the wheelchair-accessible villa be booked through the standard online booking system?

No. The wheelchair-accessible villa is available upon request only and must be requested directly through the reservations team by phone or email.

What kitchen equipment is listed for the Two Bedroom Apartment?

The Two Bedroom Apartment is semi-equipped with a stove, refrigerator, microwave oven, toaster, coffee maker, electric kettle, dishes, and cookware. This allows guests to prepare meals during their stay.

How much space does the Standard Room offer?

The Standard Room offers 258 sq ft of space and accommodates up to 2 guests. It includes standard amenities such as air conditioning, cable TV, a mini fridge, a room safe, housekeeping service, and free wireless internet.

Do ACOYA’s Dinner Theme Nights follow a rotating schedule?

Yes. ACOYA hosts rotating Dinner Theme Nights that offer unique culinary experiences and add a festive, social element to dining at the resort. Guests should check the events calendar for the current schedule.

Should spa treatments be booked in advance?

Yes. Spa appointments can be requested by phone, by email, or by speaking with the spa team at the resort upon check-in. Advance booking is recommended, especially during peak travel periods.

Are car rental, spa treatments, and activities included in an accommodation booking?

No. Car rental, spa treatments, and activities are listed as additional services available at an extra cost. Included benefits depend on the booking details and direct-booking perks.

What makes ACOYA Curaçao a distinctive wedding destination?

ACOYA highlights its tropical setting, personalized event planning, dining, guest accommodations, and the natural beauty of Curaçao as part of the wedding experience. The resort describes the combination of elegance, exclusivity, and island charm as central to its wedding offering.

Does ACOYA Curaçao offer tailored wedding packages?

Yes. ACOYA tailors wedding packages to each couple’s vision and budget, from intimate elopements to large-scale celebrations. A personalized proposal can cover the venue, catering, accommodations, décor, and coordination; contact events@acoyacuracao.com to request one.

Is the private plunge pool in the villas heated?

Each villa’s plunge pool is set within a private tropical garden for exclusive guest use. Specific information on water temperature or heating is not standardised; please contact ACOYA Curaçao directly at (+599) 9 788 2800 or reservations@acoyacuracao.com for details about heating availability.

Does ACOYA Curaçao have wheelchair-accessible pathways around the resort?

Yes. The resort confirms that wheelchair-accessible pathways connect accommodations and common facilities, allowing guests who use wheelchairs to move around the property without steps.

Is the on-site restaurant accessible for guests in wheelchairs?

Yes. The restaurant at ACOYA Curaçao is designed to be wheelchair-accessible, ensuring step-free entry and comfortable dining for guests with mobility needs.

Does ACOYA Curaçao offer wheelchair-accessible transportation?

No. The resort itself does not provide wheelchair-accessible transportation; guests requiring this service must arrange it independently or ask the reservations team for referrals to external providers.

What are the prices for individual spa treatments and packages at ACOYA Spa & Wellness?

Individual treatments start at US$115 for a 60-minute massage. For a comprehensive list of treatment and package prices, please visit the ACOYA Spa & Wellness Facebook page at https://www.facebook.com/AcoyaSpaWellness.

How much does the standard Day Pass (non-VIP) cost for non-resident guests who wish to use the resort facilities for one day?

The standard Day Pass costs XCG 69 per person (approximately USD 38.77) and includes pool access, beach lounges, infused water, and a welcome punch. Advance reservations are required via reservations@acoyacuracao.com or WhatsApp +599 9 562 1824.

Do the on-site restaurants offer dedicated vegetarian, vegan, or gluten-free menu options?

The on-site restaurant offers dedicated vegan and vegetarian dishes. The culinary team is available to guide guests through the menu and can accommodate additional dietary requirements, including gluten-free options whenever possible.

What are the daily operating hours of Epsilon Diving & Multisport Center?

Epsilon Diving & Multisport Center operates daily from 9:00 AM to 5:00 PM. For bookings and further information, contact the center via WhatsApp at +599 9 682 8238 or email info@epsiloncuracao.com.

What bed sizes (e.g., king, queen, twin) are provided in each room, apartment, and villa category?

Every room, apartment, and villa features one king bed. In certain units, this king bed can be separated into two single beds upon request.

Are there age restrictions or supervision rules for using the 24-hour fitness center?

Yes. The 24-hour fitness center is exclusively for guests aged 18 and older; minors are not permitted, even with adult supervision.

Does ACOYA Curaçao offer discounted long-stay or monthly rates for guests who wish to remain on the property for several weeks or more?

ACOYA Curaçao may offer long-stay or monthly rates, subject to availability and specific travel dates. For a tailored quote, please contact the Reservations Team at reservations@acoyacuracao or the Sales Department at sales@acoyacuracao.

Are the complimentary shuttles to Mambo Beach, Punda, and the supermarket equipped to accommodate guests using wheelchairs or other mobility aids?

The complimentary shuttle service is not equipped for wheelchair transport. Guests who use wheelchairs or other mobility aids are encouraged to contact the Front Desk in advance so the team can arrange suitable alternatives or assistance.

Are elevators available in all multi-story buildings, and are they fully accessible for guests with reduced mobility?

Yes, elevators are available in every multi-story building. They are fully accessible and specifically designed to accommodate guests with reduced mobility.

What is the resort’s policy on bringing outside food or beverages into guest rooms and public areas?

Guests may bring outside food and beverages for personal consumption in their accommodations. These items are not permitted in any public areas of the resort, including restaurants, bars, meeting rooms, and pool facilities.

What is the maximum guest capacity for an on-site wedding ceremony and reception at ACOYA Curaçao?

Capacity depends on the selected layout. ACOYA Curaçao can host approximately 150–200 guests for banquet or cocktail-style wedding ceremonies and receptions, indoors or outdoors.

Does ACOYA Curaçao offer a half-board meal plan, and what are the inclusions and daily rates if available?

The maximum capacity varies depending on the venue setup. We can accommodate approximately 150–200 guests for banquet or cocktail-style events, in indoor or outdoor settings.

Are wheelchair-accessible restrooms available in common areas such as the lobby and restaurants?

Yes. All common-area restrooms, including those in the lobby and restaurants, are wheelchair-accessible.

Is poolside food and beverage service offered, and what are its operating hours?

Guests can order food and beverages from La Lagoon Pool Bar & Restaurant and enjoy them at the restaurant or in adjacent poolside seating areas. Service is not provided directly to loungers or cabanas. La Lagoon Pool Bar & Restaurant operates daily from 11:00 AM to 10:30 PM.

What is included with a “Room Only” reservation at ACOYA Curaçao?

A Room Only booking covers bed and bath linen, daily housekeeping (with linen changed twice a week and towels refreshed daily), free Wi-Fi, water, gas and electricity, complimentary use of the gym and swimming pool, and the scheduled shuttle to Mambo Beach Boulevard, downtown Punda, and Vreugdenhil Supermarket.

Does ACOYA Curaçao offer dedicated honeymoon or romance packages separate from standard room rates?

ACOYA Curaçao does not provide pre-designed honeymoon or romance packages. Rather, the resort creates fully customized experiences—such as private dining and tailored romantic setups—based on each couple’s specific preferences.

Is there an all-inclusive meal or beverage plan (beyond Full Board Deluxe) that covers unlimited drinks and snacks throughout the day?

The resort does not offer any all-inclusive meal or beverage plan that provides unlimited drinks and snacks throughout the day. The most comprehensive package available is the Full Board Deluxe Plan.

Do the villas or apartments include outdoor barbecue grills or designated cooking areas for private use?

Outdoor barbecue grills are not provided, and barbecuing is prohibited for safety and guest comfort. Guests may prepare meals only in the fully equipped kitchens available in every villa and apartment.

Is late-night transportation available for guests returning from downtown Willemstad after the last scheduled shuttle?

Public buses from Punda to the ACOYA area generally operate until approximately 7:00–8:00 PM. After this time, service is very limited and irregular, so guests should arrange a taxi for late-night returns.

Do the Standard or Deluxe Rooms include a microwave or kitchenette for preparing meals?

No. Standard and Deluxe Rooms are equipped with a mini fridge and electric kettle but do not provide a microwave, stovetop, or kitchenette facilities.

What time is Friday Happy Hour at La Lagoon Pool Bar & Restaurant?

Happy Hour runs every Friday from 6:00 PM to 8:00 PM at La Lagoon Pool Bar & Restaurant.

How does ACOYA Curaçao define a group reservation?

According to the resort’s reservation policy, a group consists of 20 or more full-paying adults traveling together at the same time. All group bookings must be arranged through the ACOYA Reservations Office.

Do guest rooms include a flat-screen TV with cable channels?

Yes. The Standard Room description lists a flat-screen TV with cable among its standard in-room amenities, confirming that television entertainment is provided.

What is included in the One Bedroom Villa at ACOYA Curaçao?

The One Bedroom Villa is fully equipped with a kitchen, living area, air conditioning, Wi-Fi, and all basic amenities, giving guests a comfortable home-away-from-home while they enjoy access to the resort’s shared pools.

How do I book the One Bedroom Villa at ACOYA Curaçao?

Book directly at acoyacuracao.com for the best available rate and direct-booking perks such as a complimentary breakfast voucher and free beach chairs, or call (+599) 9 788 2800 / toll-free 001-866-655-8800 to reserve.

Are children's menus or smaller kid-friendly portions available at La Lagoon Pool Bar & Restaurant or The Kitchen Buffet Restaurant?

La Lagoon Pool Bar & Restaurant offers a dedicated children’s menu for lunch and dinner. The Kitchen Buffet Restaurant serves a daily breakfast buffet.

Does the resort have a backup generator to maintain electricity during potential island power outages?

Yes. The resort is equipped with a backup generator that supplies electricity to the entire property during any island power outage, ensuring uninterrupted service.

Is porter or bellhop service available to help guests transport luggage to and from their rooms or villas?

Porter or bellhop service is not offered as a standard amenity; however, luggage assistance can be arranged upon request.

Are water-refill stations or complimentary filtered-water dispensers available around the resort to reduce single-use plastic bottles?

The resort currently does not offer water-refill stations or complimentary filtered-water dispensers. Guests can safely drink Curaçao’s tap water, which is known for its high quality.

Are beach umbrellas or sunshades provided—free or for rent—at Madero Ocean Club along with the complimentary beach chairs?

Beach umbrellas and cabanas are available at Madero Ocean Club. These amenities can be rented for an additional fee.

Does ACOYA Curaçao operate a shuttle or provide transport to beaches other than Mambo Beach Boulevard (e.g., Jan Thiel Beach or Westpunt beaches)?

ACOYA Curaçao does not provide shuttle service to beaches other than Mambo Beach Boulevard. Complimentary scheduled shuttles run exclusively to Mambo Beach, downtown Willemstad, and a nearby supermarket. For access to Jan Thiel, Westpunt, or other beaches, the team can arrange a taxi or supply details on car rentals and local bus transportation.

What is the dress code or attire recommendation for spa treatments (e.g., swimsuits, robes provided, footwear requirements)?

Guests are encouraged to wear comfortable sportswear or swimwear for their treatments. Complimentary robes and towels are provided by the spa.

Are trained service animals permitted on the property despite the general no-pets policy?

The resort maintains a strict no-animal policy. Therefore, animals—including certified service animals—are not permitted anywhere on the premises.

Is there a designated shallow or children’s pool area separate from the main pool?

Yes. A separate shallow children’s pool is located within the main pool area. No lifeguards are on duty, so children must be supervised by a parent or guardian at all times.

Are strollers or prams available to rent or borrow for families with young children?

The resort does not supply strollers or prams for rent or loan. Guests can instead be referred to local providers—BabyQuip Curaçao or Parental Rental Curaçao—which offer a range of baby equipment for hire.

Do any accommodations guarantee specific views (e.g., lake, garden), and can guests request a view when booking?

Guests may indicate a preferred view when booking, and the resort will endeavor to honor the request subject to availability; however, specific views cannot be guaranteed.

Is there an on-site first-aid station or readily available medical kit for minor health issues?

Yes. First-aid kits are stocked in several departments throughout the resort and are available to guests for minor injuries or basic first-aid needs.

Does Friday Happy Hour feature live music or other entertainment, or is it limited to discounted drinks?

Friday Happy Hour offers special promotions on selected drinks from 6:00 PM to 8:00 PM. Entertainment is provided with karaoke beginning at 7:00 PM.

Do the private plunge pools have child-safety features such as fences or pool alarms?

Private plunge pools are not equipped with child-safety features such as fences or pool alarms. For safety, children must be closely supervised by a parent or guardian whenever they are in or around the plunge pool.

What is ACOYA Curaçao’s tipping or gratuity policy—are additional tips expected on top of service charges?

Tipping at ACOYA Curaçao is optional; no gratuity is required beyond any included service charges. Guests who wish to acknowledge exceptional service are welcome to leave an additional tip, which the team gratefully appreciates.

Does ACOYA Curaçao offer express check-in or mobile check-out options for faster arrival and departure?

No, ACOYA Curaçao Resort, Villas & Spa currently does not offer express check-in or mobile check-out. The front desk team will gladly ensure a smooth, personalized arrival and departure.

Are contactless digital wallet payments (e.g., Apple Pay or Google Pay) accepted at this cash-free resort?

Yes. The resort accepts contactless digital wallet payments, such as Apple Pay and Google Pay, at its food and beverage outlets.

What is the cancellation or rescheduling policy for spa appointments at ACOYA Spa & Wellness?

Guests may cancel or reschedule their spa appointment at no charge when the request is made a minimum of 24 hours before the scheduled time. Requests received less than 24 hours in advance may incur a cancellation fee.

Are airport transfer options available that can accommodate wheelchairs or other mobility aids?

Guests requiring wheelchair-accessible airport transportation are advised to arrange transfers in advance with a specialized local provider. The resort’s team can recommend options—including Embrace Care Curaçao—which offers vehicles equipped for wheelchair users and mobility scooters.

Can child-proofing items such as outlet covers or stair gates be requested for villas or apartments?

Child-proofing items such as outlet covers and stair gates are not provided by the resort. All villas and apartments are single-level, eliminating internal stairs; however, guests may bring their own safety equipment or rent items locally through providers like BabyQuip Curaçao / Urny F.’s Rental Shop. Please arrange any required items before arrival to ensure availability.

Do the villas and apartments include a dishwasher for guest use?

The villas and apartments do not include dishwashers. Complimentary dishwashing supplies are provided in every unit for guest convenience.

What specific exercise equipment is available in the 24-hour fitness center (e.g., treadmills, free weights, resistance machines)?

The 24-hour fitness center features cardio equipment, including treadmills, for aerobic workouts. Guests also have access to basic strength-training machines and a range of free weights.

Does the Deluxe Room at ACOYA Curaçao have access to the resort’s swimming pools?

Yes. Guests staying in Deluxe Rooms enjoy full access to all shared swimming pools and relaxation areas at ACOYA Curaçao throughout their stay.

Can guests request an early-morning takeaway or boxed breakfast if they have tours or flights before the restaurant opens?

Yes. Guests with early departures may request a boxed breakfast by contacting the Front Office at least 24 hours in advance.

Are the in-room safes large enough to store a standard 15-inch laptop or tablet?

Yes. The in-room safes are large enough to accommodate a laptop.

Do any rooms, apartments, or villas offer hypoallergenic or feather-free bedding upon request?

ACoya Curaçao does not currently provide hypoallergenic or feather-free bedding. These options are unavailable in all rooms, apartments, and villas.

Do Deluxe Rooms at ACOYA Curaçao include a private balcony or terrace?

Yes. Deluxe Rooms are situated on the ground floor and feature a private terrace.

What is included in the One Bedroom Villa with Private Plunge Pool at ACOYA Curaçao?

The One Bedroom Villa with Private Plunge Pool features a fully equipped kitchen, a separate living area, air-conditioning, Wi-Fi, and all standard amenities, plus a secluded private plunge pool set in a lush tropical garden for exclusive use by the villa’s guests.

How frequently are bed linens and towels replaced during a stay at ACOYA Curaçao?

Housekeeping replaces bed linens twice per week and refreshes towels daily, as part of the standard service included with every reservation.

Is the One Bedroom Villa with Private Plunge Pool at ACOYA Curaçao suitable for a honeymoon?

Yes. The villa’s secluded private plunge pool and lush garden setting make it an ideal choice for honeymooners seeking privacy and romance.

Are blackout curtains or other light-blocking window treatments available in guest accommodations to ensure restful sleep?

Yes. Every guest room is equipped with blackout curtains to minimize light and help ensure a restful night’s sleep.

How do I make a group reservation at ACOYA Curaçao?

All group reservations must be requested through ACOYA Curaçao’s Reservations Office (Kaya Leydi 35, Willemstad). Contact the team at (+599) 9 788 2800 or reservations@acoyacuracao.com to discuss dates, rates, deposits, and specific group policies, which may differ from standard reservations.

Is there a fee to use the fitness center at ACOYA Curaçao?

No. Use of the resort gym is complimentary for all guests, as noted in the list of amenities that come with every reservation.

Do guests have to pay to use the swimming pool and lounge chairs?

No. Complimentary use of the swimming pool and lounge chairs is included for all registered guests.